Average Reviews:
(More customer reviews)Beautiful looking set, great picture. BUT - steady buzz from back of set. Not very loud, but clearly shouldn't be there. When sitting in front of the TV with it turned on, you really can't notice. But if you turn volume down, or mute, it is clearly noticable. Called customer service - and she was clearly someone with barebones training. Most questions I asked her, she put me on hold and obviously checked with someone else. Anyway, bottom line is she came back to the phone and told me that 'that's normal; that's the way the set sounds'. I voiced my concern about this answer, but clearly was not going to get any further on this phonecall. Hung up. To be sure I wasn't being too picky, I had my wife and a brother come into den, where this TV is, and they both agreed that this was, in fact, NOT normal - at all! Called Samsung back, gave them history, and told the guy NOT to tell me this was 'normal'. He didn't. Instead he dispatched local repair shop. Several days later service guy arrived, and took set apart. He figured out which module was buzzing, and ordered one. Two weeks later he returned with an entire front panel of the TV. This includes new screen, frame, most of the guts (including buzzing component), less one board, and power supply. Samsung told him to order it that way, not just the "failing" component (?) Almost a new TV entirely! He put it all together, and guess what? The noise was still there, but now louder than ever! That was a few days ago, and here I sit with my now louder buzzing TV, that I can now hear, sitting in front of set with normal volume on. And Samsung says this is Normal !! Grrrrrrrrrr. The service guy now plans on ordering a new power supply, and replacing that. If that doesn't work, he thinks a new set entirely is in order! Except for 1 board where all the jack connectors are, the metal back panel, and the pedestal, isn't that what I already have?? ! To be continued....
Click Here to see more reviews about: Samsung LN37C550 37-Inch 1080p 60 Hz LCD HDTV (Black)
Make the move to the smoothest LCD action ever. Samsung's LN37C550 LCD HDTV offers incredible color and rich clarity, all on a 37-inch screen. Add the power of Samsung's Wide Color Enhancer, for a picture that optimizes a given color's hue, resulting in more natural rendering of colors and lifelike action. Samsung HDTVs are also ENERGY STAR compliant, helping the environment by using less energy while saving you money.
Click here for more information about Samsung LN37C550 37-Inch 1080p 60 Hz LCD HDTV (Black)
No comments:
Post a Comment